A result of the constrained variety of BA staff members the environment & disorganisation may be likened to that of a third environment region!
Each time I simply call the call Centre they explain to me a distinct altering price and fare big difference which i’ll have to fork out.
The pilot stated that we had been not able to land in London “as a consequence of fog.” This information came as being a shock thinking of fog is a normal temperature sample in London and many pilots are licensed to navigate a plane through fog. What’s more intriguing is a few minutes adhering to his first announcement the pilot came back again on the PA and announced which the “fog” in London had actually lifted, however we had to wait to refuel. It’s important to Observe that each day as we spoke into the BA flight crew and a number of other airport staff, they overtly questioned that “fog” was the particular cause for this diversion.
Acquiring just browse most of the earlier mentioned grievances, I understand that I'm not by myself in believing how poor British Airways Consumer Service are. I have been endeavoring to get payment for various issues that took place on flights concerning listed here and United states of america some months in the past, which includes wrecked luggage. I'm nevertheless to acquire the payment they available for only one/2 the worth of the associated fee. Also I have refused to simply accept the Avios Details and e-vouchers they count on me to get. We paid out for that flights in Kilos Sterling and do not lawfully have to accept something other than Sterling in recompense.
We will contact you again with regard in your inquiry by means of the phone number you specify in the form and also with a affirmation letter to the e-mail address around 15-20 minutes Once you mail us your inquiry.
I wish to know your Airways plan about the Luggage Check out as a result of with Bangkok Airways mainly because My customer presently issued the ticket for LHR – BKK with BA009 1550 – 0935 on 13sep15 and BKK – RGN with PG707 140pm – 230pm on 14sep15 and so I’m currently putted OSI concept on your airline about my shopper continue link flight and want get luggage Examine by way of for the outlet sector.
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I just resource wished to generate a Observe on behalf of Lola Lepile at your Johannesburg, South Africa Place of work. After i referred to as from Cape City, Lola was Specialist and kind and went out of her method to endeavor to help me with any issues or worries which i experienced concerning read what he said my impending flight.
I am so really satisfied with the supervisor within your Phoenix British Airways office And that i want to know to whom to jot down so as to adequately thank him. The supervisor’s name is Austin Farr.
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